Under the brand Dorsa Home and Kitchen Appliances, Padideh Donya-ye Modern Company started manufacturing kitchen hoods, top stoves, kitchen sinks, and built-in ovens in 2001. Dorsa products are manufactured using modern technologies in a factory with a shop floor of 30,000 m². Dorsa is committed to offering products and after-sales services with highest quality and in total harmony with target markets. Responding to every need f customers constitutes Dorsa’s main policy. Fully understanding modern international requirements in quality management and trying hard to offer top-quality products and services, Dorsa Home and Kitchen Appliances has enforced customer the satisfaction monitoring and measurement standard ISO10004:2018, customer complaint management standard ISO10002:2018, and the quality management standard ISO9001:2015 in order to earn the trust of its customers and respond to their complaints effectively. Dorsa is constantly improving these standards in order to streamline this system and harmonize it with legal requirements and other integrated management obligations. With a vast scope of after-sales services spanning all provincial capitals in Iran, Dorsa offers services to its customers in the shortest possible time; Dorsa Tech Support perfectly installs and repairs products within and outside of the warrant period in all major Iranian cities.